Freeman Health System

Freeman Health System’s partnership with CHCM is focused on integrating EC-TIC into their family medicine practices, with a phased approach over several years to ensure meaningful, long-term change: 

• Year 1: In the first year, we conducted an in-person site visit, administered the Attitudes Related to Trauma Informed Care (ARTIC) survey, the brief resilience scale, the Professional Quality of Life Scale (ProQOL), and provided consultation and coordination. This initial phase focused on introducing the Missouri Model’s EC-TIC principles into Freeman’s family medicine practices. 

• Years 2-3: As Freeman Health deepens its commitment to EC-TIC, we provide ongoing support, including additional site visits and  coaching. CHCM also re-administers validated assessment tools and measures changes from baseline.

• Years 4-5: The focus shifts to sustaining and refining these practices, ensuring knowledge retention and continued integration across the organization, while empowering staff to maintain a trauma-informed culture. 

This phased approach ensures that Freeman Health has the tools and support it needs to succeed, becoming a trauma-informed healthcare system that inspires others across the state. 

Trauma is a widespread issue, impacting the way patients show up to clinic spaces and healthcare providers who experience it firsthand or vicariously. By addressing trauma at every level—through education, awareness, and policy changes—healthcare institutions like Freeman Health System can build supportive, empathetic, and resilient environments that foster healing for both patients and staff.

Implementing the Missouri Model provides a structured way to embed equity-centered, trauma-informed care into every aspect of the healthcare system, from patient interactions to organizational culture. 

If your healthcare system is interested in exploring how the Missouri Model can transform your institution, contact CHCM below to learn more about our training and technical assistance offerings.